At SILVER, we care deeply about privacy. We believe in transparency and are committed to being upfront about our privacy practices, including how we treat your personal information. This privacy policy describes the information SILVER collects and its use. Should you have any further privacy questions not covered by this policy, please email info@SILVERMoneyCounters.com with “Privacy Policy Question” in the subject line. Please note that this privacy policy applies to SILVER only.
This privacy policy does not cover information collected by any non-SILVER websites accessible from SILVER and/or any other SILVER sub-brand website or by any third parties associated with SILVER. Note that there may be other websites that reference the SILVER brand but are subject to a different privacy policy.
The information primarily collects, uses, and stores your information when you visit a SILVER website, purchase products from SILVER, or when you communicate with SILVER (email, web, phone, fax, postal letter, etc.). Every order form asks for personally identifiable information such as your name, contact information, and payment information.
When interacting with SILVER, information on how you communicate with SILVER is collected, primarily used to understand you as a potential customer and have alternate ways of communicating with you should the information you provide be inadequate. This information may include the internet address of the computer you used, the language you selected when viewing the order form, the browser type, the security level used to view a web page, the currency in which you viewed prices, the return email address shown in your email messages, the return address on postal envelopes, the return fax number on faxes, the phone number used when calling, and any other information that may be gathered from your communication.
SILVER uses web browser cookies to track the usage of the website and understand our customers’ preferences (such as country and language choices). Cookies generally allow SILVER to identify you as someone who has previously visited the SILVER website. This enables us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data about website traffic and website interaction, to identify trends, and to obtain statistics so that we can improve our website. If you use our website, we assume you approve the use of cookies.
How SILVER uses the information is primarily used but not limited to determine whether to accept your purchase information, enable our product suppliers to deliver goods or services, provide notices regarding goods or services that you may purchase, and improve our business.
We at SILVER process, use, and record your information as necessary for our legitimate business interests, including the following:
Information Sharing
At SILVER, we take your privacy seriously and are committed to safeguarding your information. Access to financial payment details such as credit and debit cards, or bank account information is strictly limited to SILVER employees and external service providers on a need-to-know basis. We will never share your financial payment information with other third parties.
Occasionally, we may use external service providers who need to know your financial payment information to assist in verifying the information provided or to aid us in making business decisions. Each person or entity that requires access to your financial payment information is contractually obligated to maintain the privacy of that financial payment information.
To ensure your purchased product(s) reach you, information collected by SILVER and any additional communications related to your purchase may be shared with suppliers. Additionally, all other information may be shared with external service providers to help verify the information provided or to assist SILVER in making business decisions. Such third-party partners may use this information for maintaining databases related to your purchase, fulfilling purchases, providing technical support, or offering information about SILVER, the product, or the product supplier.
In the event of a sale, merger, liquidation, receivership, or transfer of all or substantially all of SILVER’s assets, we may transfer your information to a successor entity. This also applies if a purchaser acquires all or some company assets.
SILVER aggregates statistics about the information collected and may share these aggregated statistics with third parties to improve and market our services. Please note that these aggregated statistics do not uniquely identify you.
We may also retain, preserve, or release your personal information in response to lawful requests by public authorities, including meeting legitimate national security or law enforcement requirements; protecting, establishing, or exercising our legal rights or defending against impending or asserted legal claims, including to collect a debt, or a material violation of our policies; complying with a subpoena, court order, legal process, regulation, or other legal requirements; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to our rights or property. In rare cases, it may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (to prevent loss of life or personal injury).
Information Protection
SILVER employs both procedural and technological measures, consistent with industry standards and customer service requirements, to protect your information. These measures are designed, within reason, to safeguard all information from loss, unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your account information is protected by a password. To ensure the security of your account and information, we recommend choosing your password carefully and keeping your password and computer secure, such as by signing out after using the website.
Should you have any questions about the security of your personal information, please feel free to contact us at info@SILVERMoneyCounters.com
Messages from SILVER
Occasionally, SILVER may need to contact you. These communications are typically delivered via email for several reasons, including marketing, transactions, advocacy, and service updates. If you no longer wish to receive these messages, you can opt out of receiving marketing communications through the unsubscribe link in any marketing email you receive. Please note that some changes to your account settings may take a few days to take effect.
Every account is required to maintain a valid email address on file to receive messages. SILVER may also contact you by telephone to provide member support or for transaction-related purposes if you request a call.
Additionally, and with your consent where required by applicable law, SILVER may send you an SMS (or similar) message, or reach out to you by telephone, to provide customer support, for research or feedback, or to provide information about products and features that may be of interest. You can update your contact preferences in your account settings.
Certain messages from SILVER are service-related and necessary for members and Guest Checkout users. You understand and agree that SILVER can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, and correspondence with SILVER’s Support team (including by chat interface or other methods of communication as described above).
Privacy Policy Changes
SILVER reserves the right to modify this privacy policy at its discretion, without notice, and will post any revisions on the SILVER website. We encourage you to review this privacy policy regularly for any changes. Your use of the SILVER website will be subject to the then-current privacy policy.
Feedback
We welcome questions, comments, and concerns about our privacy policy and practices. If you wish to provide feedback, have questions or concerns, or wish to exercise your rights related to your data, please contact us at info@SILVERMoneyCounters.com.
If you have any questions about these Terms, call our Tech Support line in the U.S at +1 305 594 0950 or International Callers at +1.888.993.2228 or email us at info@SILVERMoneyCounters.com.